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Frequently Asked Questions

What is the Mila Moursi experience?
Each Mila Moursi Advanced Skin Care product has a blend of concentrated actives, essential oils and plant extracts that perform together as an anti-age formula to significantly improve skin firmness, fine lines and texture.

What is the best way to store the products?
Mila Moursi Advanced Skin Care products are formulated with a high percentage of high performance active ingredients; therefore they are sensitive to heat, direct sunlight and humidity. Please store products in a cool, dry place.

When can I see results?
Consistency is key for the AM and PM daily regimen. Our products and techniques are transformative when you adhere to your daily recommended regimen. Results will be apparent within the first two weeks of use.

Will the products expire?
The product quality of Mila Moursi Advanced Skin Care products is guaranteed for up to three years, if kept unopened at room temperature. If opened and not in use for a significant period of time, please periodically check the product color and scent for any distinct changes that may indicate the product has expired.

What if I notice any changes in the texture of the products?
Mila Moursi is always striving to improve our products and their effectiveness. Sometimes there are new actives or technologies that will inspire us to reformulate our products. In this case we will inform our customers accordingly.

Are Mila Moursi Advanced Skin Care products tested on animals?
No, Mila Moursi does not test on any animals.

What are the ingredients in Mila Moursi Advanced Skin Care products?
We provide a full list of ingredients for each Mila Moursi Advanced Skin Care product as you click on each product page.

How can I stay updated on the latest Mila Moursi news?
We are excited to share with you the latest Mila Moursi product and treatment news, as well as beauty tips and promotions via our monthly newsletter.

Which products are best for my skin?
It’s important to customize your Mila Moursi Advanced Skin Care regimen to your specific skin type and concerns. Prior to ordering your regimen, we suggest taking our Mila Moursi Skin Consultation for your personalized ritual. We have licensed Estheticians to help you if you need further assistance or guidance.

Are Mila Moursi Advanced Skin Care products okay to use while pregnant?
We create each Mila Moursi Advanced Skin Care product with natural plant extracts and essential oils which are safe for all skin types and concerns. However, each individual’s pregnancy is unique so please also consult with your physician for any specific questions.

What is your maximum purchase policy?
For online purchases, orders must be limited to no more than five units for any particular Mila Moursi item. If you have any questions, please call us at 1.844.509.6495 or e-mail us at customerservice@milamoursi.com.

Will I be charged sales tax?
It is required by law for us to charge sales tax on orders being shipped to California. If you have any questions regarding sales tax, please call us at 1.844.509.6495 or e-mail us at customerservice@milamoursi.com.

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Contact Info
You can contact us via email at:

Orders: customerservice@milamoursi.com
General Info: info@milamoursi.com
Press: press@milamoursi.com
Or call us at:
1-844-509-6495
Mon-Fri 9am-2pm PST
For spa availabilty in our West Hollywood location, please call 310.274.1602.