Privacy policy

Mila Moursi Advanced Skin Care values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions, of which this privacy policy is part. You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored in 'My Account'. You can access 'My Account' directly to amend any personal details, for example, if you change your address. If you wish to place an order on our website, you will also be required to provide credit card details.

We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit card details, your personal contact information, any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:

I. ADMINISTRATION OF OUR SITE
The information you provide, is necessary to enable fulfillment of your order, confirm it is delivered correctly and maintain your account.

II. CUSTOMER SERVICE
Your contact information, such as your email address and telephone number, allows us to answer any questions you may have about utilizing our website and to notify you about the status of your order.

III. DIRECT MARKETING
We want to keep you up to date on our latest products, promotional offers and events by submitting ‘agree’ when you register. We can then inform you about these and other services and events we offer by email.

You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not pass on your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies' products, offers and services. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorization and validation of credit card transactions, the provision of delivery services, the analysis of data etc. These companies or individuals may be provided with access to your personal details in order to fulfill their function but may not use such information for any other purpose.

IV. COOKIES
The Mila Moursi Advanced Skin Care online ordering system uses cookies to record a unique reference on your computer. This means that we can recognize your computer when you access www.milamoursi.com and log into your insider account with your username and password. We will not use cookies without your prior consent, therefore have the option of choosing whether or not you would like our website to remember your details before you enter the delivery options section of our ordering process. The use of cookies enables us to track the products you have placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Mila Moursi Advanced Skin Care account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies.